New Pilot: Free Home Wi-Fi from the Library!

Text graphic in red and black that reads: NYPL Wireless, CBRS Trial.
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Learn about our new limited pilot program to get Wi-Fi internet access in your home from the Library—absolutely free. All you need is a library card! Read below for more information on this pilot program, who is eligible to join, and how you can participate.

Who can participate?

The pilot program is open to all Library patrons who meet the following requirements.

  • 18 years of age or older
  • Live within the identified coverage area of one of our test locations
  • Have a valid library card. Don’t have one? Sign up for a card today!

What Library locations offer NYPL Wireless?

Interested patrons can check out devices from several locations. Please note: in order to successfully access the service, patrons must live in the coverage areas near these locations. Check in with a librarian at the pilot location to confirm you fall in the coverage zone.

Bronx

Manhattan

Staten Island

How does it work?

The NYPL Wireless program uses Citizens Broadband Radio Service (CBRS) technology to provide in-home wireless connectivity for patrons in our coverage areas. Participants can check out a Wi-Fi device from an NYPL Wireless pilot location, and that device can connect to the CBRS network.

How long can the device be checked out for?

The device and service can be borrowed for up to a 30-day period until September 2, 2022. The device can be renewed, based on availability.

How much will it cost?

It is absolutely free. There are no fees for checking out the device or using the Wi-Fi service.

Will there be technical support available?

Yes. There will be technical support available for the devices and service. More information about who to contact for help is included in the device set-up instructions.

Is there anything participants need to provide to the Library?

As this is a trial, we ask that participants in the program share feedback on the device performance with NYPL. This includes a survey to fill out upon setting up the device and a survey to complete on return. Participants are not required to complete the surveys to use the service or renew devices.

 


 

Green and black logo with stylized text that reads: Institute of Museum and Library Services.Leadership support for NYPL Wireless is provided by The JPB Foundation.

Major support for NYPL Wireless is provided by S&P Global Foundation. This project was made possible in part by the Institute of Museum and Library Services (Award Number LG-251073-OLS-21).