How to Participate
This program is open to all Library patrons who meet the following requirements:
- 18 years of age or older
- Live within the identified coverage area of one of our participating locations—visit or call your branch to find out if there is coverage in your area
- Have a valid library card. Don’t have one? Sign up for a card today!
How it Works
NYPL Wireless uses Citizens Broadband Radio Service (CBRS) technology to provide in-home wireless connectivity for patrons in our coverage areas. Participants can check out a Wi-Fi device and Chromebook laptop from an NYPL Wireless location, and that device can connect to the CBRS network.
Participating Libraries
Interested patrons can check out devices from participating NYPL branches. Please note: in order to successfully access the service, patrons must live in the coverage areas near these locations. Check in with a librarian at one of the participating branches below to confirm you fall in the coverage zone.
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Bronx Locations
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Manhattan Locations
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Staten Island Locations
Frequently Asked Questions
How long can I keep the device?
The device and service can be borrowed for up to a 30-day period. The device can be renewed, based on availability.
How much will it cost?
It is absolutely free. There are no fees for checking out the device or using the Wi-Fi service.
Will there be technical support available?
Yes. There will be technical support available for the devices and service. More information about who to contact for help is included in the device set-up instructions.
Is there anything participants need to provide to the Library?
We ask that participants share feedback on the device performance with NYPL. This includes a survey to fill out upon setting up the device and a survey to complete on return. Participants are not required to complete the surveys to use the service or renew devices.
Resources
For more information, call our support line: 877-335-0649.
The New York Public Library is committed to protecting the privacy of all patrons, visitors, and donors. View our privacy policy, which includes information about data and network security.
Our Supporters
Leadership support for NYPL Wireless is provided by The JPB Foundation.
Major support for NYPL Wireless is provided by S&P Global Foundation. This project was made possible in part by the Institute of Museum and Library Services (Award Number LG-251073-OLS-21).