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Income Tax Help

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Tax Assistance at the Library

It's tax time! Get your refund. From January 29th through April 17th at The New York Public Library (NYPL) neighborhood branches throughout the city, we're hosting organizations who can help you prepare and file your tax return electronically - all for free. To participate in this program, you must:

  • Have a valid email address 
  • Bring all necessary documents and information (review the relevant PDF below to see what information you will need to bring with you to file your taxes)

The New York Public Library collaborates with the NYC Department of Consumer Affairs and the IRS to bring AARP, Ariva, Foodbank, MMCC and VITA to the branches to facilitate tax assistance programs. Requirements to participate in the NYC tax assistance programs are stated here. Requirements to participate in the IRS VITA programs are stated here.

Please make sure you do your research on other specific eligibility requirements for tax assistance help. You can read the requirements for each of this year's tax assistance providers below:

For a full listing of locations that will be providing a tax assistance program click here

Schedule of AARP Tax-Aide availability throughout NYPL locations

Schedule of Tax Time with Foodbank is available in the following three boroughs:
Bronx
Manhattan
Staten Island


Visit nyc.gov/taxprep or call 311 to find other assistance programs that might meet your needs. 

Additional support at NYPL: the Science, Industry and Business Library (SIBL) provides access to CCH Omnitax Library, which includes all the information from more than a dozen of its well-known tax resources. Foremost are the Standard Federal Tax Reporter, the Estate and Gift Tax Reporter, the Internal Revenue Manual and the New York Tax Reporter. But the library also includes the Tax Cases, including memoranda, revenue rulings, Treasury decisions, comprehensive presentations of the tax treaties and a range of the IRS Publications. There are also several current awareness news sources and tax guides. 

DISCLAIMER: The New York Public Library assumes no liability or responsibility of any kind arising out of or in connection with an individual's use or misuse of the free tax preparation services provided at our locations, including but not limited to security, reliability and timeliness of information. The Library is not engaged in rendering legal, accounting or other professional services. Although care has been taken to provide our users with access to free tax preparation service providers, we recommend you consult with either a lawyer or an accountant if you want professional assurance that the information you provide and the tax guidance you receive, and your interpretation of it, is appropriate to your particular situation. The following are links to each service provider's certifications, terms and conditions, privacy and data security practices:

https://www.aarp.org/about-aarp/privacy-policy/
https://www.irs.gov/pub/irs-pdf/p4299.pdf

Forms & Information

A limited quantity of the most popular tax forms may be available at some library locations. Branches may not offer this service because of space limitations or because the forms have not been made available by the IRS or NYS Department of Taxation and Finance. Please call your local branch to check availability. 

Tax forms and information from federal and state agencies can be obtained online. Printouts of forms/instructions can be made by patrons on library computers. Charges for printing apply. A copy card may be required to pay for printing. Choose one of the following options and follow the instructions at each site to download forms:

Federal forms
New York City and State forms
New Jersey forms
Connecticut forms

Other Sources for Forms & Information

NYC & NY State

Tax forms by mail: 518-457-5431
Tax information: 518-457-5181

Federal

Tax forms by mail: 800-829-3676
Tax information: 800-829-1040, 800-829-4059 (TDD), 800-829-4477 (TeleTax)
Tax form pick-up locations: 212-436-1000
IRS Taxpayer Advocate Service:  212-436-1011
 

Taxes & Accessibility

Hundreds of the most popular federal tax forms and publications are available for download from irs.gov for sight-impaired individuals. These products range from talking tax forms to Braille formats and are accessible using screen reading software, refreshable Braille displays and voice recognition software. Accessible Forms and Publications.

The IRS also offers customer service assistance for persons who are deaf or who have hearing disabilities. People with TTY equipment may call 800-829-4059, which is a toll-free number, for assistance.

People who are unable to complete their tax return because of a physical disability may get assistance from an IRS office, or through the Volunteer Income Tax Assistance Program (VITA) sponsored by IRS. Taxpayers can find a nearby location by calling 800-906-9887.

Publication 907, Tax Highlights for Persons with Disabilities, explains the tax implications of certain disability benefits and other issues and is available at irs.gov.

To learn more, visit irs.gov and click on the word "accessibility."