Get Help

Using the Library

Learn how to apply for a library card, manage your account, download an e-book, and reserve a computer.

Get a Library Card

  • Close-up of a hand holding a library card

    Free for All New Yorkers

    Cards are free for anyone who lives, works, attends school, or pays property tax in New York State. Out-of-state visitors can apply for a temporary card.

Manage Your Library Card

  • Fines & Fees

    Learn about fines and fees for overdue materials. Fines can be paid at any library location, by mail, or online.
  • Replace a Lost or Stolen Card

    If your card is lost or stolen, inform the Library immediately. Call, email, or visit a branch near you.
  • Forgot Your PIN?

    Reset your four digit PIN via email or visit a location near you.
  • Renew Your Card

    Library cards must be renewed in person every three years. Find out how.

Find & Borrow Materials

  • Books lined up on a bookshelf

    About the Catalog

    Learn how to use our catalog to find books, movies, and more, plus request research materials.
  • An adult patron reads a book among the Library stacks

    Requests, Renewals & Returns

    Find out about lending periods for Library materials, plus how to renew and request materials.

Download an E-Book

  • An iPhone, iPad, and other devices

    Get Started by Device

    Download free Library e-books, audiobooks, music and other content on your Kindle, iPhone, Android, Nook, and more.

Use a Computer

  • Two patrons use the Library‚Äôs desktop computers

    PC Reservations

    Reserve a computer or laptop for free at any Library location. A valid library card is required.
  • Teenagers work on laptops

    Free Wi-Fi

    The Library offers free Internet across all 92 library locations.