Contact Us
Ask NYPL is the Library's virtual reference and support desk. Contact us—we're here to help.
Connect with NYPL Staff
Learn about how you can get the most out of NYPL's many resources and services. Recommend titles, submit programming ideas, request community visits, and more.
Request a Class Visit or Group Tour
Join us for an in-person or virtual visit to learn more about library cards, searching the catalog, and other NYPL services.
Submit Your Program Idea
Register your interest in presenting a program at one or more of our locations by filling out our form.
Request a Community Visit
Our outreach team is here to help you arrange a visit to your organization or community event to talk about all the Library has to offer.
Recommend a Title
Suggest an item for our circulating collection that is not currently listed in our catalog.
NYPL Submission Guidelines
Learn about how authors and publishers can submit materials to be considered for purchase by the Library.
Additional Contact Information
Find more information about how to contact select staff and departments.
Email Ask NYPL
General Questions
Have a question? Send it to us through our email form.
E-Books & SimplyE
Get assistance with e-books and e-readers.
Correo Electrónico
¿Tiene una pregunta? Envíenosla por correo electrónico a través de nuestro formulario.
Chat with Ask NYPL
Live Chat
Chat with our expert staff in real-time, Monday through Friday, 10 AM to 6 PM.
Call or Text Ask NYPL
Additional Support & FAQ
Dial 917-ASK-NYPL (917-275-6975) to connect with us via phone Monday through Saturday from 10 AM to 6 PM. Available in English and español.
For TTY service (text telephone for patrons who are deaf or hard of hearing), dial 212-930-0020.
Still in need of assistance? Text 917-983-4584.
