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Get Help

Need assistance? The Library is here to help. Find what you need, from managing your library account to downloading e-books. Plus, learn about community resources and how to contact us.

Contact Us

  • Ask NYPL

    Our librarians are here to help. Submit your questions via email, chat, phone, or text.

    Nuestro personal bibliotecario está aquí para ayudar. Envíe sus preguntas por correo electrónico o llámenos.
Did you know? Brooklyn and Queens are each served by their own library systems.
  • Health & Wellness

    Information and remote resources for accessing COVID-19 vaccine information, healthcare resources, mental health services, and more.
  • Housing & Tenants Rights

    Information about a wide array of housing resources, including affordable housing, options for those experience homelessness, senior living, and more.
  • Personal Finance, Business & Career

    Resources for information on unemployment and job seeker sources, small business support, and more.
  • Food Security

    Resources for options for food-insecure people and families who are able to leave their home, as well as delivery options for homebound, elderly, or ill persons, and more.
  • Volunteering in Your Community

    Help school-aged children from elementary through high school with tutoring and mentorship opportunities, many remotely.
  • More Resources

    NYPL has collected a selection of links to help our patrons find important information and help.