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Get Help

Need assistance? The Library is here to help. Find what you need, from managing your library card to downloading e-books. Plus, learn about community resources and how to contact us.

Using the Library

Contact Us

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    Ask NYPL

    Our librarians are here to help. Submit your questions via email, chat, phone, or text. See the NYPL Contact List to connect with Library staff members.
Did you know? Brooklyn and Queens are each served by their own library systems.

Community Resources

  • Connections

    Prepare for the working world with our guide for formerly incarcerated people or anyone in need of assistance.
  • idNYC

    Get an official city-issued ID card for free at select Library locations.
  • Single Stop

    Find legal counsel, financial assistance, and advice about public benefits, all in one place.