Need assistance? The Library is here to help. Find what you need, from managing your library account to downloading e-books. Plus, learn about community resources and how to contact us.
With a digital library card you get free access to the Library's wide array of digital resources—including e-books, databases, educational resources, and more.
If your card is lost or stolen, inform the Library immediately. Call, email, or visit a branch near you.
Library cards must be renewed in person every three years. Find out how.
Reset your four-digit library card PIN via email or visit a location near you.
The Library is late-fine free. Learn about the fee policy for lost materials and how to manage your account.
Discover our locations across the Bronx, Manhattan, and Staten Island.
The Library offers free wireless internet access at all of our locations across Manhattan, the Bronx, and Staten Island.
Make an appointment to use a desktop computer at a branch near you.
Find information about borrowing, returns, and more.
If you cannot access or are having issues with the Library's databases, please let us know.
Need help? The Library’s expert staff can assist with your research visit.
The Library is here to help our communities to find the resources they need. Explore economic resources, health and wellness services, housing and tenants rights, voter information, and more.
There are plenty of ways to connect with Library staff, including Ask NYPL, our virtual reference service. Submit your questions via phone, chat, email, and text.
Recommend titles, submit programming ideas, request community visits, and more.
Have a question? Send it to us through our email form.
¿Tiene una pregunta? Envíenosla por correo electrónico a través de nuestro formulario.