Click to search the Andrew Heiskell Braille and Talking Book Library Skip Navigation

The New York Public Library will be closed August 30th through September 1st in observance of Labor Day.

Best of the Web: Reference » Consumer » Consumer Information & Protection

  • Independent federal regulatory agency dealing with product safety and recalls, public education and research. Find reports on everything from lead paint and toys to microwave ovens and in-line skates.
  • Seeks to investigate, inform, and improve the quality of information published on the World Wide Web.
  • A portal to numerous useful consumer resources.
  • Consumers Union, publisher of Consumer Reports, is an independent, nonprofit testing and information organization which provides unbiased advice about products and services, personal finance, health and nutrition, and other consumer concerns.
  • On February 17, 2009, federal law requires that all full-power television broadcast stations stop broadcasting in analog format and broadcast only in digital format. Heres what these requirements will mean for you and your television viewing.
  • The U.S. Food and Drug Administration provides information for consumers about vaccines, prescription drugs, over-the-counter drugs, recalls, buying medicines online, buying outside the U.S., and a variety of other topics.
  • Consumer advice and authoritative guides from the federal government on cars, housing, money, travel, and more.

  • A veritable encyclopedia of consumer information on subjects such as privacy, identity theft, e-commerce, automobiles, telemarketing, and travel.
  • Links to a broad range of federal information resources available online, which can be searched by category.
  • Provides information about funeral choices, consumer alerts, a FCA law library, how to file a funeral or cemetery complaint, and etc.
  • Consumers' Directory of Certified Efficiency Ratings for heating and water heating equipment. View certified efficiency ratings for residential heating equipment, residential water heating equipment and commerical water heating appliances.
  • The Internet Crime Complaint Center, in partnership with the Federal Bureau of Investigation and the National White Collar Crime Center, provides a convenient reporting mechanism that alerts authorities to suspected fraud committed over the Internet.
  • The National Consumers League is a private, nonprofit advocacy group that provides information about issues such as child labor, privacy, food safety, and medication.
  • Source for Internet and telemarketing fraud information. Provides a Fraud Hotline and an Online Complaint Form.
  • NYC agency for consumer and business assistance, consumer protection, complaint filing, business license applications and informative publications.
  • Consumer protection and education on lemon laws, credit reporting and ticket brokers, as well as information on scams involving home improvement, construction, telemarketing, mail, and senior citizens in New York State.
  • Provides information for New York State consumers about arranging a funeral, Medicaid issues, casket purchasing, embalming issues, and other topics related to death and grief.
  • This site, created by the American Bar Association, provides tips for safely shopping online.

Chat with a librarian now