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Library Journal: A Toolkit for Taking Stock: Libraries Leverage New Metrics Driven by Data from collectionHQ
Since its introduction to the North American market in 2010, collectionHQ (CHQ), a collection-analysis technology created by the six-year-old Scottish firm Bridgeall Libraries, has taken root in 153 public library systems, including such prominent ones as New York Public Library (NYPL), San Francisco Public Library (SFPL), and San Diego County Library (SDCL) (LJ’s 2012 Library of the Year).
The software application, known as smartsm in the UK, may penetrate even further here not only because librarians are giving it high marks but also because Baker & Taylor (B&T) acquired Bridgeall last December, putting the clout of its considerable distribution network behind the product (which has 268 library system customers worldwide).