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Interlibrary Services and Document Delivery

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For NYPL Cardholders

Interlibrary Services provides access to materials held at libraries outside the NYPL system. For more detailed information, see the FAQ below.

If you have a current library card, you may submit and manage your Interlibrary Loan requests online: either log on at right, or register as a new user. Also see the printable Quick Start Guide for help getting started!


For Other Libraries/Organizations

Requesting Materials from NYPL:

Interlibrary requests can be submitted through OCLC. For libraries and other organizations without access to OCLC, please submit your requests for copies using our online ILLiad order form by logging on to your account above. If you are a first-time user, please see our fee schedule, and then register as a new user to enter your order via our online form. Non-OCLC libraries seeking to borrow materials should send an email to ill@nypl.org.


For Independent Researchers

You may order copies of materials from the Library's collections for research or personal use. If you are a first-time user, please see our fee schedule for information about fees and turnaround times, and then register as a new user to enter your order via our online form. Returning users may log on to your account above.


Who may use Interlibrary Services?

Interlibrary Services are available to all New York Public Library cardholders. If you owe the Library more than $15 in fines, you must pay the fines before placing a request. If you have a temporary Library card, you must acquire a permanent card before placing a request.

What can I request through Interlibrary Services?

  • Books, recordings, microfilm which are not owned by NYPL
  • Books which are only available at NYPL as non-circulating research copies
  • Copies of articles or portions of books

What cannot be requested through Interlibrary Services?

  • Items published during the current year
  • Reference books

Is there a charge for Interlibrary Services?

Interlibrary Services are free for NYPL cardholders.

How long does it take?

A requested item should arrive in two to three weeks, depending upon how widely available it is and the location of the library sending it. If you need the item more quickly, you may request a METRO pass which will allow you a one-time entrance into a New York area library which holds the item.

Where will the items I request be delivered?

You may choose any Library location to pick up your Interlibrary Services materials. However, non-circulating materials can only be used in one of the research libraries. Copies can be delivered to your email address or picked up at the location you choose.

How many items may I request?

You may have up to three active Interlibrary Services requests at a time. A request is considered active from the time it is received by the Interlibrary Services staff until a borrowed item is received back in the Interlibrary Services office.

How long can I use materials received through Interlibrary Services?

The loan period is three weeks.

Can I renew my Interlibrary Services materials?

You may request an extension of the loan period. You cannot renew these items yourself as you would NYPL materials. Likewise, library staff at the location where you receive materials cannot renew them for you—you must make the request through the Interlibrary Services office at least 5 days before the item is due. 

Staff must first request a renewal from the lending library. If the renewal is allowed, we will notify you with the new due date (determined by the lending library), which may be shorter or longer than the three-week lending period. Contact the Interlibrary Services office at 212.930.0878 or ill@nypl.org to request an extension of the loan period for ILL materials.

How do I place a request?

You may place your request through ILLiad, our online ordering system, accessible via the login box at the top of this page.

If I am not a New York Public Library cardholder, how can I use Interlibrary Services?

You may request materials held in the Library's collection through the interlibrary loan department at your local library. Be aware that most items in the research collections cannot be loaned through Interlibrary Loan. For a fee, you may order copies directly from Interlibrary and Document Services.

Can I speak to someone for further assistance?

For assistance from Library staff, you may bring all citation details with you to an information desk at any Library location. For questions about Interlibrary Services policies or concerning an active interlibrary request, please contact the Interlibrary Services staff at 212-930-0878 or ill@nypl.org.

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