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The New York Public Library will be closed September 5th through September 7th in observance of Labor Day.

Financial/Credit Counseling


Credit Crisis Counseling

Have debt problems?
Call 212-614-5413
for an appointment with a counselor from the Financial Coaching Corp, Community Service Society of NY. 
One hour appointments available Mondays and Thursdays between 11 am – 3 pm. Wednesdays 5 -7:30 pm
more information (pdf)

Financial Counseling

Need help planning your future?

Click here to sign up for a free session with a financial counselor.  Financial professionals, provided  in part by the Financial Planning Association of NY , offer their expertise free of charge, and will answer questions about any personal money matters that you might have.   Half hour sessions are private and confidential.  Bring any documents that might be relevant to you rquestion.  Your name, phone number and e-mail are required are required to make an appointment. 

Medicare Counseling

Questions about MEDICARE,Prescription Drug Plans, or Coverage Costs?

Click here to sign up for a free session with a MEDICAID counselor. A representative from the NYC Department for the Aging's Health Insurance Information Counseling and Assistance Program (HIICAP) will answer your MEDICARE questions.   FREE 45-minute one-on-one and confidential counseling sessions are available on Wednesdays from 10:00 a.m. - 12:15 p.m., and Fridays from 2:00 - 6:00pm, at SIBL in Room 55 on the Lower Level.   Please call Call HIICAP at 212-602-4392 and leave a message if you need further assistance with your appointment.​


One Stop Program @ Bronx Library Center and Mid Manhattan Library

You may quality for over 40 government benefits: Food Stamps/Safelink Cell Phone, Medicare/Medicaid, Disability Rent Increase Exemption, Unemployment Insurance, Emergency Assistance and many more. 

Please visit our Single Stop Benefits Counselor located in Room 505 at the Bronx Library Center. 
Hours are: Tuesdays and Thursdays 9-5.  Tel: 718-579-4263 or 917-582-1747.
Referrals to Legal, Financial and Counseling services also provided. No Appointment Necessary.  Servicios en espanol tambien.

Single Stop is available on the third floor of Mid-Manhattan Library (455 Fifth Avenue at 40th Street) Monday through Friday from 10 am to 6 pm.  For more information, call 212-340-0861.

Tax Assistance at the Library

Many Locations offer assistance with E-Filing and Tax Preparation



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