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Office of Community Outreach Services
455 Fifth Avenue
New York, NY 10016
Tel: 212.340.0918
TTY: 212.576.0044
Monday–Friday, 9am–5pm


Resource Centers | Materials and Services | Programs | Web | Assistive Technology

Through its 87 branch libraries in the Bronx, Manhattan and Staten Island, The New York Public Library demonstrates its commitment to persons with disabilities, housing extensive collections and providing recreational, cultural and service-oriented programs for these patrons' participation, use and interest. Large-print books, collections of recordings, and educational and cultural events accompanied by interpreters and amplification systems are just a few of the services The Library makes available to the public. Many libraries also have specific equipment and trained staff to assist persons with disabilities, and most libraries are wheelchair accessible. The office is also a library-wide resource for information about the Americans with Disabilities Act, and coordinates public programing with other specialty offices to provide a complete range of services.

Services for people with disabilities at The New York Public Library:

1. Resource Centers

  1. Andrew Heiskell Braille & Talking Book Library
    40 West 20th St.
    New York, New York 10011-4211
    (212) 206-5400
    (212) 206-5458 (TTY)
    The Andrew Heiskell Braille & Talking Book Library is a barrier-free library specializing in service to persons of all ages in New York City and Suffolk and Nassau Counties who are unable to read or handle standard print. Certification of permanent or temporary physical limitations must be made by a qualified professional. Application brochures are available at all branch libraries. The collection includes recorded and braille books which are available in the library or by postage-free mail. In addition, Library cardholders may borrow from extensive collections of regular print books, audiobooks and music cassettes. There are small collections of reference books and periodicals. Personal reading machines and closed-circuit TV enlargers are available.
  2. Accessibility Services, Mid-Manhattan Library
    455 Fifth Avenue
    New York, New York 10016
    (212) 340-0843
    (212) 340-0931 (TTY)
    Accessibility Services offers services to persons with visual, hearing, learning and mobility impairments. Through individualized assistance and electronic equipment, the service connects the library user with disabilities to the full range of available library resources at the Mid-Manhattan Library.
  3. Bronx Library Center
    2556 Bainbridge Avenue
    Bronx, New York 10458
    (718) 579-4233
    (718) 579-4234 (TTY)
    The Bronx Library Center is equipped with the following assistive-technology for the public: Personal Reading Machine, Closed Circuit Television Enlarger (CCTV'S), Braille Writer, Various magnifiers, special playback equipment for Talking Books
  4. St. George Library Center
    5 Central Avenue
    Staten Island, New York 10301
    (718) 442-8560
    (718) 816-6634 (TTY)
    The St. George Library Center is equipped with the following assistive technology for the public: Personal Reading Machine, Closed Circuit Television Enlarger (CCTV's), various magnifiers,

2. Materials and Services

  1. Books-by-Mail
    Service Hotline 212-621-0564 or TTY 212-621-0553

    The New York Public Library's Books-by-mail service sends books and other library materials to homebound persons of all ages who live in Manhattan, the Bronx and Staten Island.
  2. Braille Books
    Available only at the Andrew Heiskell Braille and Talking Book Library for eligible persons.
  3. Large Print Books
  4. Audio Books
  5. Talking Books
    Available only at the Andrew Heiskell Braille and Talking Book Library for eligible persons.
  6. Video Recordings for the Visually Impaired
    Descriptive videos contain added audio tracks describing on-screen action for blind and visually impaired viewers.
  7. Video Recordings for the Hearing Impaired/Closed Captioned Videos
    Videos with captions.
  8. Telephone Reference Service
    212-340-0830; TTY: 212-576-0066 Ready reference and information service.

LEO Catalog

The New York Public Library's LEO Catalog now allows you to reserve or place holds on circulating print and non-print materials (with the exception of "Book Express" items) owned by the branches of The New York Public Library. There is no charge for this service. You will be notified by phone or mail when your reserved item is available to be picked up.

The Directory of Community Services (DCS) is an online database in English and Spanish of neighborhood not-for-profit organizations and groups offering programs and services to the public in Manhattan, the Bronx and Staten Island.

3. Programs

  • Check the monthly Events Calendar for Adult, Children and Young Adult programs at sites accessible to persons using wheelchairs.
  • American Sign Language Interpreters can be requested for some programs. Two weeks advance notice is required. Requests should be made to the branch which is hosting the program.
  • Listening Devices for the Hearing Impaired are available for use at library programs upon request. Two weeks advance notice is required. Requests should be made to the branch which is hosting the program.

For more information about any of these services, please call The Office of Community Outreach Services (COS), or contact your Borough Community Specialist at 212-576-0081 or 212-340-0951.

4. Programs

See our links to Disability Information on the Internet