Questions

  • For fastest service please call Telephone Reference at 212-340-0830 from Monday-Saturday 9am-6pm, EST
  • Ask Librarians Online -- chat and email reference, staffed by the librarians of the Telephone Reference Department.
  • ¡Información en Vivo! -- Bibliotecarios a su servicio en línea. Horas de servicio son de las 9:00 de la mañana hasta las 9:00 de la tarde, hora del este.

Contact Us

Switchboard 212-930-0800
Hours 212-661-7220
LEOLine [telephone renewals] 212-262-7444
Exhibits & Events 212-869-8089
Press Inquiries 212-221-7676
Friends of the Library 212-930-0653

Office of Adult Services - 212-340-0948 [oas@nypl.org ]
Questions about films, lectures, author readings, book discussions, poetry workshops, concerts, exhibits, and other events for adults, Books to Remember, No Crystal Stair, booklists for adult readers.

Office of Community Outreach Services - 212-340-0918
Questions about ESOL and citizenship classes, literacy classes, services to seniors, assistive technology, library events in languages other than English, services to pre-release and ex-inmates.

Office of Children's Services - 212-340-0906 [kids@nypl.org ]
Questions about books for children through 6th grade, library events for children, summer reading, schools outreach, On Lion for Kids, CLASP, 100 Picture Books, New York is Book Country.

Office of Young Adult Services - 212-340-0909 [teenlink@nypl.org ]
Questions about books for teens 7th through 12th grade, summer reading, schools outreach, CLASP, TeenLink, and Books for the Teen Age.

Office of Information Services [ref@nypl.org ]
Questions about online databases, Ask Librarians Online, Best of Reference

Branch Libraries Information Systems - 212-340-0946 [blis@nypl.org ]
Overdues, fines, collection agency cases, problems with iPAC, LEO catalog or LEO via telnet.

Other Questions?
Manhattan Borough Office 212-621-0626
Bronx Borough Office 718-579-4200
Staten Island Borough Office 718-442-8562

Individual branch locations.