On my first day as an intern at the New York Public Library, Nick Higgins, the Associate Director for Community Outreach, handed me a stack of legal-sized white envelopes, a letter opener, and a Correctional Library Services, Mid-Manhattan Library stamp.
"You feel comfortable answering letters from prisoners?" Nick asked. I nodded, unsure of what I was getting myself into, but still attempting to look enthusiastic since it was my first day. "Great, it's simple. First, you look up the prisoner with their DIN, department ID number. Once you know they are ... Read More ›